Help and Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Solution Guarantee

  • Our group of specialists will do their best to reply to your help tickets in less than 1 hour. If, however, the difficulty you have experienced needs aid from our Administrators’ =Team,= we are going to forward the ticket to the administrator on duty and will post a note to inform you.

  • Top quality support service
  • Top–class Customer Support Service

  • We provide you with 24/7 technical help and support through a ultra–fast ticket platform incorporated into your Control Panel. You’re able to contact us whenever you want about any of the programs that come pre–configured on the virtual server, this includes the selected Operating System, the server management panel and our custom designed Online Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • A complete and frequently updated collection of articles is built into our custom–built Online Control Panel. It provides quick tips about how to execute all the basic website supervision tasks. The Help zone presents thorough how to articles and step–by–step video guides. You can reach the Help section by hitting the Help or Video buttons in the right side of each Control Panel section.