1 hour ticket response
Quick assistance is our number–one objective and this is the reason why we have a team of well–trained client support engineers who are prepared to offer a swift response to any question that you may possibly have. Simply post your client support ticket from your Online Control Panel and we’ll respond within one hour at the latest. As a matter of fact, we strive hard and aim for a 20–minute customer support ticket response time.
An Exceptional Help Desk Support Service
We’ve got a team of web hosting support techs who are ready to answer all your requests anytime you require help. The majority of our technical support staff representatives have several years of experience in the Linux cloud packages business, which suggests that you can always count on rapid and adequate answers to your questions.
An Intuitive Help Center
Included in the Online Control Panel is an intuitive Help section, which offers various information sources. You can search through a routinely updated knowledgebase featuring web hosting account management articles and site administration articles, check our how–to video tutorials or check the F.A.Q. archive.