Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You can find almost all the answers to your questions in the intuitive Help Center integrated into your Online Control Panel. It boasts an ever–growing database with regularly asked questions and comprehensive how–to articles written by our qualified help desk support team.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a collection of instructional video tutorials that visually display how you can handle a typical problem connected with your Linux cloud packages account. You can find the videos in the Help Center.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 customer service with a 60–minute ticket response guarantee. A team of skillful technicians will be at your disposal to respond to all the inquiries that you may possibly have. During non–peak periods, a reply will be provided in even less than twenty minutes.