Despite the fact that this isn't the keyaspect to help you recognize a reliable cloud hosting provider from a bad one or a reseller from an actual provider, the option to call and speak with a live person is a sign that you aren't using the services of a one-person company and that you will be able to get in touch with somebody if you're looking for support. The phone support for web hosting services may range from general to dedicated, so the issues that can be resolved with a call differ based on the supplier. In the general case, these matters are more basic and feature billing or 1st level tech issues as more difficult tasks usually require a support ticket where both you and the sysadmins can follow what's going on with a specific issue. Still, the option to phone call your service provider will save you lots of time and efforts for the numerous small issues that may eventually appear at the time you manage your website hosting account.

Phone Support in Cloud Hosting

In case you decide to obtain one of our Linux cloud packages, you'll be able to contact our support team over the telephone for 14 hours every day. We will help you choose the proper package for your web sites because we think that it is better to discuss such issues with a live person. In case you already have an account, we will help you with all of your sales/billing questions and / or general matters, even with some technical situations that do not require a long time or escalation to a system administrator since it is more appropriate to open a support ticket for time-consuming matters and have all the correspondence in a single place. We have telephone numbers in the US, Great Britain and Australia, so you'll be able to call the one you prefer and talk to one of our agents.

Phone Support in Semi-dedicated Hosting

We provide live telephone support 14 hrs a day as a part of the support services for every single semi-dedicated server package that we supply. Due to the fact that some issues are more difficult and time-consuming, you'll have to open a support ticket if you experience such a problem, but for all of your general, billing or small-scale technical issues you can always phone us and we will assist you quickly to save you the time you'll have to spend on creating a ticket. Even if you don't have an account yet, you will be able to find out if you can host your internet sites on our innovative cloud platform or you will be able to receive any other general info about our semi-dedicated solutions. We now have local phone numbers in the United States of America, the United Kingdom and Australia along with an international number, so that you're able to call the one which is closer to your location.