Service Uptime Guarantee in Cloud Hosting
We guarantee 99.9% network uptime for every single cloud hosting account on our servers. We use an avant-garde cloud web hosting platform in which every single part of the web hosting service is addressed by a different group of web servers, thus if one machine fails, the other ones within the cluster are going to take over instantly. The cloud platform also minimizes the overall load significantly, therefore the web hosting service is considerably more stable compared to a service through which everything runs on a single machine and your sites will perform in the very best way. We furthermore have redundant Internet lines and diesel backup generators to ensure that your websites will stay online no matter what. Software and hardware firewalls warrant the adequate functioning of the web servers in the event of DDoS attacks while in the case of any software issue, we have administrators monitoring the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server plans offer a 99.9% uptime warranty. In fact, you won't detect any downtime or service interruptions at all due to the fact that we employ a revolutionary cloud platform and instead of handling everything on just a single server like most companies do, we have independent clusters of servers that deal with every single service - files, e-mails, CP, databases, etcetera. We have a customized load-balancing system, so our web hosting service is a lot more stable than what you'd ordinarily find on the market. To make sure that nothing will interrupt the work of your sites, our web server facilities have diesel powered backup generators and a few separate Internet providers. We've got software and hardware firewalls to stop DDoS attacks and staff watching the servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in VPS
All of our Virtual Private Server packages include a 99.9% uptime warranty. The stability and availability of the service is ensured by a number of Internet providers and diesel powered backup generators. We also employ new hardware for the physical servers in which the VPS accounts are set up to avoid any probability of hardware crash and each part has been tested substantially. The security of your info is ensured by employing enterprise-level hard disks working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your websites will be up and running basically without any interruptions. Our experienced administrators will resolve promptly any software issue that could surface, so even if there's an issue with a different virtual private server account on the physical server, your VPS isn't going to be affected. The web server uptime is listed on our site and not hidden in our Terms of Service because we can keep our promise and provide a very reliable hosting service.
Service Uptime Guarantee in Dedicated Hosting
If you purchase a dedicated server package through us, you can take advantage of our service and network uptime guarantee. We will ensure that your web server is accessible a minimum of 99.9% of the time no matter what. We work with new, carefully tested hardware to build every server and we guarantee that all of the pre-installed software is functioning properly before the server is handed over to the consumer. We have also taken measures to prevent any possible infrastructural issues - the uninterrupted power supply is guaranteed by powerful diesel generators, while 24/7 access to the dedicated servers is guaranteed via multiple independent Internet providers. Our professionals are available 24/7, including weekends and holidays, so even if any unexpected challenge appears, they can resolve it promptly to avoid any downtime of your server and the web sites or offline apps accommodated on it.